Talk to a human in Queenstown
Call, write, or drop into the office in Frankton. Every message lands with a real planner — usually Amelie — and most get answered within the hour during office time.
Phone
Office hours, NZST
Replies within the hour
Hours
Office Mon–Sat 09:00–19:00
The form that reaches a person
Rather talk right now?
If you're travelling with us this week, the duty phone is answered around the clock — even at 3am, especially at 3am.
Walk-ins welcome during office hours — the coffee machine is usually on.
14 Margaret Place, Frankton
Getting here
Five minutes from Queenstown Airport. Free visitor parking at the door — look for the bronze compass on the fence.
By bus
Orbus route 1 stops on Glenda Drive — two minutes' walk from our door.
First visit?
Come say hi. Twenty minutes and a flat white is usually enough to know if we're your people.
Where the plans get made
Before you hit send
Longer questions welcome too — the journeys page answers most planning basics.